תנאי שימוש

Terms of Service — English summary

Provider. The service is offered under the brand AderSale and operated by Aderet Nahir, a registered sole proprietor in Israel. Contact: info@adersale.com. The service is for business customers; there is no self-service signup.

The service provides language-model-generated replies to enquiries arriving at the customer's own WhatsApp Business number, according to the customer's own instructions and settings; classification, summarisation and interest scoring of those enquiries; a dashboard for viewing conversations, replying as a human and managing the agent; and an intake interface for leads from other sources.

Customer responsibilities. Hold the right to use the WhatsApp Business number connected to the service and comply with Meta's and WhatsApp Business's terms; keep the agent's instructions and business facts accurate, since the agent answers from what it is given; do not use the service for unsolicited messaging, misleading content or any unlawful purpose; and keep credentials confidential, revoking users who leave.

Model-generated content. Replies are produced by a language model and are not reviewed by a person before sending. Language models can be wrong. The customer is responsible for content sent from their number, and can pause the agent on any conversation or disable it entirely from the dashboard at any time. Scores and summaries assist prioritisation and do not replace human judgement.

Availability. The service depends on third-party interfaces, principally Meta's WhatsApp Business Cloud API and language model providers. No continuous availability is guaranteed and maintenance interruptions may occur. Meta charges for certain WhatsApp message types; those charges are between the business and Meta unless agreed otherwise in writing.

Data. Handling is described in the Privacy Policy and Data deletion pages, both of which form part of these terms.

Liability. The service is provided as is. To the maximum extent permitted by law, no liability is accepted for indirect loss, loss of profit or loss of business opportunity arising from use of the service or its unavailability.

Termination. Either party may end the engagement by email; on termination the agent is disconnected from the business's WhatsApp number, and the customer may request erasure of account data. These terms are governed by the laws of the State of Israel, with exclusive jurisdiction in the competent courts of Israel.